Effective Date: July 2026
We believe travel should be honest, pure, and completely transparent—and that includes how we handle your personal information. This Privacy Policy explains what data we collect, why we need it, and how we keep it safe when you visit our website, book an itinerary, or travel with us.
1.Information We Collect
To arrange a seamless, off-the-beaten-path journey across China, we need to collect certain pieces of information directly from you:
Technical Data: Basic cookies and IP addresses collected automatically when you browse our website to help us optimize your online user experience.
- Contact & Personal Details: Your name, email address, phone number, and nationality when you inquire about a trip or subscribe to our updates.
- Travel Planning & Customization: Your travel preferences, dietary restrictions, and physical fitness levels (to ensure your safety during hiking and trekking routes like our Dieshan itineraries).
- Official Travel Documentation: Your passport details (including full name, passport number, and date of birth).
- ⚠️ Important Note for China Travel: In compliance with local regulations, passport details are strictly required to book high-speed train tickets, domestic flights, and hotel/lodge accommodations within China.
- Technical Data: Basic cookies and IP addresses collected automatically when you browse our website to help us optimize your online user experience.
2.How We Use Your Information
We only use your data to deliver the best possible travel experience. Specifically, we use it to:
- Design and customize your 3-to-5-day or extended itineraries.
- Secure train tickets, boutique hotel stays, and regional permits.
- Communicate essential pre-trip guides, arrival transportation updates, and emergency details.
- Process secure payments for your tour packages.
3.Data Sharing & Third-Party Disclosure
We do not sell, trade, or rent your personal data to third parties. Period.
To execute your trip, your data is only shared with trusted partners essential to your journey:
- Official Booking Systems: The China Railway Bureau, airlines, and licensedaccommodations for mandatory identity verification.
- Local Execution Teams: Our local guides and drivers who need to know your name, dietary needs, or arrival times to welcome you at the station.
4.Security & Data Retention
- Safety First: We implement strict digital security protocols to protect your personal information from unauthorized access, alteration, or disclosure.
- Temporary Passport Storage: We recognize the sensitivity of government-issued IDs. Passport data collected for train or hotel bookings is securely stored and permanently deleted from our active operational files within 30 days after your journey successfully concludes.
5.Your Rights
No matter where you are traveling from (Singapore, Malaysia, Europe, or beyond), you have full control over your data. You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct any inaccurate or incomplete informatio
- Request that we delete your personal data entirely from our systems (provided it does not interfere with an active, upcoming booking).
6.Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to our team:
- Business Name: Travel With Tommy
- Registered Address: Room 1010, Building 2, Yinxiang Huizhou, Piyun Road, Huicheng Town, She County, Huangshan City, Anhui Province, China
- Available Hours: 9:00 AM – 9:00 PM (Beijing Time)